Lakeside International Truck Service Department

Service Contacts

lakeside service - keeping your fleet miles ahead

Milwaukee

Monday – Friday: 5 a.m. to 2 a.m.
Saturday: 5 a.m. to 3:30 p.m.
(414) 353-4800
(800) 236-0444
Service Manager: Bob Schiek rschiek@lakesidetrucks.com


Racine

Monday - Friday: 5 a.m. to 2 a.m. Saturday: 5 a.m. to 3:30 p.m.
(262) 884-1300
(800) 997-0444
Service Manager: Bob Schiek rschiek@lakesidetrucks.com


West Bend

Monday – Friday: 7:30 a.m. to 8 p.m.
(262) 629-4600
(800) 227-2244
Service Manager: Jason Brown jbrown@lakesidetrucks.com


Random Lake

Monday – Friday: 7:30 a.m. to 5 p.m.
(920) 994-4354
(800) 236-0708
Service Manager: Jason Brown jbrown@lakesidetrucks.com


Janesville

Monday – Friday 7:30 a.m. to Midnight Saturday: 7 a.m. to Noon
(608) 754-8195
(800) 754-8053
Service Manager: Jeff Hitt jhitt@lakesidetrucks.com


Monroe

Monday – Friday: 7 a.m. to 5 p.m.
(608) 328-8179
Service Manager: Jeff Hitt jhitt@lakesidetrucks.com


Madison

Monday – Friday: 7 a.m. to Midnight
(608) 3246-5860
Service Manager: David McIntyre dmcintyre@lakesidetrucks.com


Rockford

Monday – Friday: 7 a.m. to Midnight
Saturday: 7 a.m. to Noon
(815) 484-4000
Service Manager: John Andersen jandersen@lakesidetrucks.com

 

Service

International Trucks Service

Lakeside International Trucks excels in servicing medium and heavy trucks, buses, and trailers, medium and heavy diesel engines and other truck components.  No other service shop in southern Wisconsin offers the level of customer service and quality truck repair and maintenance services as the Lakeside service team.

Our service shops specialize in repair of All-Makes equipment, including custom maintenance programs to meet the needs of your specific business.

Lakeside technicians are trained and certified on all major truck and diesel engine repairs.  With over 100 skilled service technicians across 8 dealership locations the Lakeside service team is ready to get your truck, trailer or bus back on the road today.

We offer tailored preventative maintenance programs, DOT inspections, Quick Lube service, road service and towing, pick-up and delivery services.  Our service team even has a fleet of fully equipped Mobile Maintenance trucks to service your trucks almost anywhere.

Our service department Offers:

  • Fully trained and ASE-Certified factory trained technicians
  • All Makes Full-Service Repairs
  • Quick Lube, DOT inspections
  • Authorized Repair & Warranty:
    • International® Engines
    • Cummins
    • CAT
    • Eaton
    • ArvinMeritor
  • International supplied parts and labor warranted for 1 year - Unlimited Miles
  • Full Service Body Shop
  • Copp Engine Overhaul Protection Available
  • Performance Preventative Maintenance Services
  • Emergency Roadside Assistance
  • Mobile maintenance, emergency breakdown service and towing

On Command

Available Now! Get your customized service quote on each repair job! We call it On Command…our customers call it convenient and quick. Computerized estimates based on industry standard repair times.

The On Command System provides our service team with a fast, efficient process for building repair estimates. The On Command System provides the customer with a precise, accurate and professional estimate to review and approve before the Lakeside service team works on your truck.

Predictable and reliable…how service repair should be.

Ask for an On Command Estimate today!

Service Levels

To get the job done Lakeside now offers three service pricing levels to meet your budget. The right job at the right price! Contact your nearest Lakeside dealership for a quote.

Level I

  • ABS Systems
  • Differential – Internal
  • DPF Issues
  • Driveability Issues
  • EGR
  • Electrical, Instruments & Controls
  • Electronics (includes transmission)
  • Engine
  • Engine Brakes
  • Fuel System
  • Intermittent Problems – Electrical
  • Programming
  • Transmission – Internal
  • Turbocharger

Level II

  • Air Conditioning
  • Air Systems
  • Alternators
  • Basic Electrical Repairs
  • Brakes
  • Clutch Repairs
  • Driveline
  • Fifth Wheel Repair
  • Front Axle
  • Heater & Air Conditioner
  • PTO & Hydraulic Systems
  • Starter Motor
  • Steering
  • Suspension
  • Rear Axle
  • Transmission – R&R
  • Reefers
  • Repairs Requiring Fabricating, Machining, Welding

Trailer Repair

  • Brakes
  • Door & Seals
  • Interior Repairs – Floor, E-track, Plywood
  • Lights
  • Lift-gates
  • Panel Replacement
  • Roof RepairSuspension

Accelerated Service Express Diagnostics

The Lakeside Accelerated Service process was designed to meet the growing demands of customer expectations… speedy, quality repairs, competitively priced.Accelerated Service targets four service processes to achieve quick diagnostics and speedy repairs:

  1. Immediate vehicle evaluation by a diagnostic technician
  2. Identification of required parts and their availability
  3. Communication within 2 hours of arrival at the dealership of diagnostic results, repair required and estimated repair time
  4. A brief survey after the repair to assess customer satisfaction with the process.

Preventative Maintenance

PM “A” Service

  • Drain & Refill Engine Oil
  • Change Oil Filter
  • Drain Water From Fuel Water Separator
  • Change Fuel Filter
  • Lubricate Chassis
  • Complete 71 Point Inspection

PM “B” Service

  • Drain & Refill Engine Oil
  • Change Oil Filter
  • Drain Water From Fuel Water Separator
  • Change Fuel Filter
  • Change Water Separator Element
  • Change Water Filter
  • Lubricate Chassis
  • Perform DOT CertificationComplete 83 Point Inspection
International Trucks Badgerland Idealease Workhorse Custom Chassis Navistar Parts Navistar Financial MaxxForce International Diesel Power Engines International Certified Used Trucks